Home » Support and Service » FAQ
  • Q Are you a Trading Company or Manufacturing Factory?

    A We are the leading manufacturer for 10 years, and the factory is located in Tianjin, an office in Qingdao. Mainly product lines are glass machines, and we can also provide some matching accessories. our products have a competitive price and quality guarantee. Welcome to send your inquiry!
  • Q OEM Capability:

    A All OEM orders are welcome.
  • Q How can I know how my order is being done?

    A We will inspect and test all items in order to avoid damage and missing parts before shipping. The detailed inspection pictures of the order will be sent to you for your confirmation before delivery.
  • Q How can you guarantee the product quality?

    A We have the quality control system ISO9001:2008, and it's been followed strictly. We also have the professional QC team, and each of our package workers will be in charge of the final inspection according to the QC instruction before packing.
  • Q How about the delivery time?

    A 15days after receiving the deposit based on the MOQ. Normally, 30-35days to finish the order for a 20ft container. Of course, we can also meet the urgent delivery time if the production schedule is not tight. Welcome to ask for the detailed delivery time according to your order quantity!
  • Q Are you a Trading Company or Manufacturing Factory?

    A We are the leading manufacturer in the Qingdao area for 10 years, our products have a competitive price and quality guarantee. Welcome to send your inquiry!
  • Q How soon would you offer a quotation?

    A We can offer a quotation within 24 hrs about our stock model machines; if you need custom-made machines, it will take about 2 days.
  • Q What kind of quotation term do you offer?

    A Normally FOB, but CIF, DDU, and DDP are also available.
  • Q I’d like to know your Payment terms.

    A Basically, the payment terms are T/T, L/C at sight. Western Union, PayPal, Alipay, Credit card are acceptable for sample orders.
  • Q Do you have any warranty period?

    A Yes under normal circumstances, our machine product warranty period is 12 months.
  • Q If you can supply installation services?

    A If the customer needs we can supply.
QUALITY CERTIFICATION
Our factories have been granted TS16949, ISO9001 international quality system certification, Germany CE certification, and ISO14001, T28001 management system certification
Professional Training for Global Leaders
(Global Services & Quality Control Management)
We regularly provide professional training for government officials and chambers of commerce worldwide, sharing proven successes and best practices in technological innovation, business operations, and quality control (QC) management.
We also deliver training for global entrepreneurs on product quality and global services. With strong emphasis on quality and service excellence, we are committed to creating lasting value for every client.
Global Recognition  
(Trusted Worldwide • Recognized by Industry)
Trusted by global clients and recognized by Chinese chambers of commerce, we represent Chinese entrepreneurs committed to excellence. Our expanding global footprint and prestigious international accolades reflect our dedication to quality and progress. We strive to promote high-quality Chinese products and deliver premium solutions to customers worldwide.
Empowering the Industry through Knowledge Sharing
(MBA Cases • University Partnerships • Talent Cultivation)
As an industry benchmark, our business models have been selected as MBA case studies by prestigious universities. Our executives also act as guest lecturers, sharing insights and nurturing future business leaders. We serve as a training base for three universities through industry-academia cooperation,devoted to cultivating high-value talents for China.
Social Responsibility & A Sustainable Future
(Education Charity • Green Sustainability • Continuous Public Welfare)
Rooted in gratitude, we stay committed to giving back. We have donated libraries to six rural primary schools and supported charities with essential supplies. We also embrace eco-friendly materials and circular production to protect the environment. We love this world and hold regular public welfare activities. A portion of every order goes to charity programs. Feel free to contact us with charity-related information — we will keep giving back continuously.

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Corporate Offices

NO.182 Haier Road, Qingdao, Shandong, China.

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M:+86 17667538368
T:+86 532 80979233

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  • 11F, Publishing Building, NO.182 Haier Road, Qingdao, Shandong, China.
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    [email protected]
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    M:+86 17667538368
    T:+86 532 80979233
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