Support and Service - Qingdao Toyo Industry Co., Ltd

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A Frame Rack

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Film-Removing Machine Series

Glass CNC Center

Glass Drilling Machine

Glass Laminating Machine

Glass Tempering Furnace

Insulated Glass Production Line

Glass Handling

Glass Lifter Sucker

Glass Clamps

Glass Slings

Overhead Glass Crane

Jib Crane

Forklift Truck Crane Arm

Container U-Shape Suspension arm

Glass Hanging Bar

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Double-side Machine Series

Beveling Machine Series

Drilling Machine Series

Four-side Drill Series

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FAQ

Home » Support and Service

Customized Product

As a professional company in this field, we have a technical team that could design the product free per your business needs.

Pre-sale Service

Free consultation service is available for any question you may have on the products in this field.
Free resources are provided to help you find the supplier and factories (China domestic) if we cannot meet your business needs.
Free support on the logistic work of your China business trip (factory on-site checking), includes the China business visa application, hotel booking and airport pick up/drop off.

After-sale Service

Free detailed drawing, instruction for installation and operation manual.
Free remote installation guide via video calls per requested.
Free technical support and training (customer come to China).
Charged business trip to fly to customer’s company for the installation, technical support or training.

QUALITY CERTIFICATION

Our factories have been granted TS16949, ISO9001 international quality system certification, Germany CE certification, and ISO14001, T28001 management system certification

Professional Training for Global Leaders

（Global Services & Quality Control Management）
We regularly provide professional training for government officials and chambers of commerce worldwide, sharing proven successes and best practices in technological innovation, business operations, and quality control (QC) management.
We also deliver training for global entrepreneurs on product quality and global services. With strong emphasis on quality and service excellence, we are committed to creating lasting value for every client.

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Global Recognition

（Trusted Worldwide • Recognized by Industry）

Trusted by global clients and recognized by Chinese chambers of commerce, we represent Chinese entrepreneurs committed to excellence. Our expanding global footprint and prestigious international accolades reflect our dedication to quality and progress. We strive to promote high-quality Chinese products and deliver premium solutions to customers worldwide.

Empowering the Industry through Knowledge Sharing

（MBA Cases • University Partnerships • Talent Cultivation）

As an industry benchmark, our business models have been selected as MBA case studies by prestigious universities. Our executives also act as guest lecturers, sharing insights and nurturing future business leaders. We serve as a training base for three universities through industry-academia cooperation,devoted to cultivating high-value talents for China.

Social Responsibility & A Sustainable Future
（Education Charity • Green Sustainability • Continuous Public Welfare）

Rooted in gratitude, we stay committed to giving back. We have donated libraries to six rural primary schools and supported charities with essential supplies. We also embrace eco-friendly materials and circular production to protect the environment. We love this world and hold regular public welfare activities. A portion of every order goes to charity programs. Feel free to contact us with charity-related information — we will keep giving back continuously.