1. Customer at a Glance
A leading U.S. glass processor was looking for a more flexible and reliable storage solution for high-value glass and insulating glass units.
After evaluating TOYOCC’s Harp Glass Rack, the customer initially ordered 5 customized units for on-site testing.
Because the customer’s glass specifications and operating requirements differed from the standard configuration, TOYOCC developed a 7-axis customized design based on the customer’s application.
Following successful use of the sample units, the customer gave positive feedback and is now moving toward larger-volume procurement.
2. The Challenge
The customer required a glass storage system that could provide careful protection for individual glass sheets while also fitting into its existing handling and storage workflow.
The main requirements included:
Flexible storage for different glass specifications
Stable support during storage and handling
Better protection for high-value and delicate glass
Easy loading and unloading
Efficient use of warehouse space
Compact transportation and easy on-site assembly
Customization to match the customer’s actual application
A standard Harp Glass Rack configuration could not fully meet these requirements, so a customized solution was needed.
3. Our Solution
① 7-Axis Customized Design
TOYOCC developed a 7-axis customized Harp Glass Rack according to the customer’s specific application requirements.
The structure and key dimensions were optimized to better match the customer’s glass specifications, storage method and operating conditions.
This project demonstrated TOYOCC’s ability to move beyond standard products and develop glass storage equipment around the customer’s actual requirements.
② Lightweight and Compact Structure
The Harp Glass Rack combines a lightweight structure with practical storage capacity.
Its compact design makes it easier to move within the production area while providing dedicated storage positions for individual glass sheets.
Small nylon wheels at the base help reduce friction during movement and minimize the risk of scratching the floor or equipment.
③ Designed for Delicate Glass
The Harp Glass Rack is particularly suitable for:
Individual storage positions help reduce direct contact between glass sheets and make individual pieces easier to access.
④ Detachable for Efficient Transportation
The rack uses a detachable structure that allows it to be separated into components during transportation.
This reduces shipping volume and makes the equipment easier to pack, transport and assemble at the customer’s facility.
⑤ Glass Protection and Secure Storage
The rack is designed to keep individual glass sheets securely positioned during storage and movement.
Protective contact areas and the dedicated storage structure help reduce the risk of glass damage during daily handling.
4. Key Project Specifications
Item | Specification |
|---|
Customer | U.S. glass processor |
Application | High-value glass & insulating glass storage |
Product | Harp Glass Rack |
Sample Quantity | 5 units |
Customization | 7-axis customized design |
Structure | Lightweight & detachable |
Mobility | Nylon wheels |
Storage | Individual glass sheet storage |
Application | Glass pairing and delicate glass storage |
Transportation | Detachable structure for space-saving shipment |
Project Status | Sample validated; bulk procurement under discussion |
5. Result & Customer Feedback
TOYOCC delivered 5 customized Harp Glass Rack units for the customer’s on-site evaluation.
After receiving and using the racks in their actual working environment, the customer provided positive feedback on the product’s performance.
More importantly, the successful sample validation has led to discussions for larger-volume procurement.
The project demonstrates how TOYOCC can use an initial sample order to validate a customized solution in a real production environment and then support the customer’s transition toward larger-scale deployment.
6. Why Work With TOYOCC
Glass storage requirements can vary significantly depending on glass dimensions, production processes, handling methods and available space.
TOYOCC provides both standard Harp Glass Racks and fully customized solutions, allowing the equipment to be adapted to specific customer requirements.
From application analysis and engineering design to customized manufacturing, quality control and delivery, TOYOCC supports the complete project process.
With 29 years of experience in the glass industry and experience serving 1,260+ customers worldwide, TOYOCC has the engineering and manufacturing capability to develop practical storage solutions for demanding glass-processing applications.
Need a Customized Harp Glass Rack?
Send us your glass dimensions, storage requirements or technical drawings.
Our engineering team can evaluate your application and develop a Harp Glass Rack configuration tailored to your production and storage needs.
