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Long-Term Partnership with US Client: Delivering Multiple Containers of L-Type Glass Racks Annually
Views: 510 Author: Lucia Publish Time: 2025-11-28 Origin: Site
For over 8 years, Toyocc has maintained a stable and trusted partnership with a leading glass distribution company based in California, USA. This collaboration stands as a testament to our commitment to quality, reliability, and customer-centric solutions—especially when it comes to our flagship product: the L-Type Glass Storage and Transport Rack.
Our US client specializes in supplying high-quality architectural glass, decorative glass, and industrial glass panels to construction firms, interior designers, and manufacturing plants across North America. Their core challenge? Safely storing and transporting large quantities of glass with varying sizes and thicknesses, while maximizing warehouse space and minimizing damage during transit. After testing multiple suppliers’ products, they turned to Toyocc’s L-Type Glass Racks in 2016—and we’ve been their exclusive partner ever since.
Why Our L-Type Glass Racks Won Their Long-Term Trust
Robust & Safe Design: The rack features a heavy-duty steel frame with anti-slip rubber pads and adjustable spacing, ensuring glass panels stay securely in place during storage and long-haul transportation. It eliminates the risk of scratches, cracks, or breakage, which has reduced the client’s product loss rate by 35%.
Space-Saving Efficiency: The L-shaped structure allows vertical storage and easy stacking, helping the client optimize their warehouse capacity by 40%. This is crucial for their expanding inventory and busy distribution centers.
Customization & Durability: We tailored the rack’s dimensions to fit their standard glass panel sizes (from 4ft×8ft to 6ft×12ft) and used corrosion-resistant steel to withstand the humid coastal climate of California. The racks remain in excellent condition even after years of heavy use.
Consistent Delivery: Multiple Containers Annually
Thanks to the outstanding performance of our L-Type Glass Racks, the client’s order volume has grown steadily over the years. Today, we ship 5 to 8 full containers of racks to their US warehouses every year—timely deliveries that align with their peak demand seasons (spring and fall, when construction projects are in full swing). Our efficient production line and close cooperation with reliable logistics partners ensure that each shipment arrives on schedule, without delays or quality issues.
Beyond Products: A Partnership Built on Communication
What makes this collaboration thrive is more than just great products—it’s our commitment to responsive service. We assign a dedicated account manager to the client, who provides real-time updates on production progress, addresses any technical questions promptly, and even conducts annual on-site visits to gather feedback for further optimization. When the client expanded their business to Texas in 2021, we quickly adjusted our delivery routes and customized additional racks to fit their new warehouse layout—all within 4 weeks.
Client Testimonial
“We’ve worked with many rack suppliers over the years, but Toyocc’s quality and service are unmatched,” said the client’s logistics director. “Their L-Type Glass Racks are durable, space-efficient, and exactly what we need to handle our glass products. The fact that we receive multiple containers annually says it all—we trust Toyocc to keep our operations running smoothly.”
At Toyocc, we believe that long-term partnerships are built on delivering consistent value. Our collaboration with this US client is a shining example of how quality products, customized solutions, and reliable service can create mutual success. Whether you’re in the glass industry, construction sector, or any field that requires safe storage and transport of bulky items, our L-Type Glass Racks are designed to meet your needs—and exceed your expectations.
